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The Consequences of Not Meeting the Timeframes of Awaab’s Law

Awaab’s Law sets clear expectations for how social housing providers must address hazardous conditions such as damp and mould, with a strict 14-day window to respond. But what happens if these timeframes are not met? The consequences for non-compliance could be severe, impacting housing providers on multiple levels.



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Legal and Financial Penalties

One of the most significant risks of failing to meet the timeframes outlined by Awaab’s Law is the potential for legal action. Housing providers who do not comply with the law’s deadlines could face fines and other financial penalties. Additionally, tenants who experience health issues due to delayed repairs may seek compensation, leading to costly legal battles.


Regulators, such as the Regulator of Social Housing, may also impose sanctions on providers that consistently fail to meet legal requirements. Increased regulatory oversight could further stretch the resources of housing organisations, making it even harder to catch up on repairs and meet future obligations.


Loss of Trust and Reputation

In addition to legal consequences, failing to comply with Awaab’s Law could severely damage a housing provider's reputation. This legislation stems from a tragic case that captured national attention, and the public and media scrutiny surrounding it will be intense. Providers that do not meet the law’s deadlines risk negative publicity, which could erode the trust of both tenants and the wider community.


A damaged reputation can have long-lasting effects on a housing provider. It may become more difficult to engage with tenants, leading to increased complaints, tenant dissatisfaction, and lower retention rates. Over time, the loss of trust could be irreversible, putting the organisation’s long-term operations at risk.


Impact on Tenant Well-being

Perhaps the most critical consequence of failing to meet the requirements of Awaab’s Law is the direct impact on tenants. Prolonged exposure to hazardous conditions such as damp and mould can lead to severe health problems, particularly for vulnerable groups like children, the elderly, and those with pre-existing health conditions.


By not addressing these issues within the 14-day deadline, housing providers would not only be breaking the law but also neglecting their duty of care to tenants. Awaab’s Law is fundamentally about safeguarding tenant well-being, and failure to comply could result in both legal and moral consequences for providers who put their tenants at risk.


Conclusion: The Need for Proactive Compliance

The consequences of not meeting the timeframes of Awaab’s Law are serious—both legally and reputationally. Social housing providers must act now to ensure they can comply with the law’s strict deadlines. By investing in improved processes, additional staff, and quicker response times, providers can avoid the negative outcomes associated with non-compliance. Failure to do so will not only endanger tenants but could also jeopardise the future of housing organisations that are unable to keep up with the new standards.


Don’t wait until it’s too late. Contact PM+ today to schedule an inspection and get ahead of the new legislation. We can help you put plans in place, address potential issues, and ensure your housing portfolio is fully prepared for Awaab’s Law.

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