Strategic Building Project Management for Social & Residential Property
At PM+, we deliver specialist housing project management services for housing associations, local authorities and private landlords across the UK.
From major refurbishments and retrofit programmes to planned works and reactive remediation, we ensure your building projects are delivered safely, compliantly and on budget, without compromising tenant wellbeing.
We understand that in the housing sector, project management is not just about timelines and cost control. It’s about regulatory compliance, reputational risk, resident communication and long-term asset performance.
Our role is simple: protect your assets, manage risk, and deliver measurable outcomes.
Unlike general construction project managers, we operate specifically within the housing and social landlord environment. That means we understand:
Disrepair protocol and legal sensitivities
Damp & mould remediation compliance
HHSRS and Decent Homes Standard implications
Resident liaison and vulnerability considerations
Budget scrutiny and public accountability
Whether you’re delivering cyclical works, structural repairs, retrofit upgrades or major refurbishments, our team integrates seamlessly into your governance and reporting framework.
We manage every stage of the project lifecycle:
The decisions made at the start of a project have a disproportionate impact on everything that follows. Scope that is poorly defined at the outset leads to variations, disputes, and budget overruns that are entirely avoidable with the right preparation.
PM+ begins every project engagement with a thorough feasibility and scoping phase — drawing on our in-house surveying capability to establish an accurate picture of the property’s condition before a specification is written or a contractor is appointed. This means cost forecasts are based on what the building actually needs, not on assumptions that unravel once works begin.
Where appropriate, we coordinate input from our Scoping Survey, Damp & Mould, and Drone Survey teams at this stage — ensuring the specification is complete, the risks are understood, and the programme is realistic before any commitment is made. Getting this right at the start is the single most effective way to protect your budget and programme further down the line.
A project programme is only useful if it reflects reality. Optimistic timelines that assume best-case scenarios throughout (no weather delays, no contractor resourcing issues, no unforeseen building conditions) create pressure that cascades through every subsequent stage and ultimately lands on your budget.
PM+ develops project programmes that are built around the actual constraints of the project: procurement lead times, site access requirements, tenant or occupant considerations, statutory approvals, and the realistic capacity of the supply chain. Where contingency is needed, we build it in explicitly rather than hoping it won’t be needed.
Our budget planning approach is equally transparent. We provide clear cost breakdowns with defined allowances for risk, variation, and contingency, giving you a budget you can report against with confidence, not one that quietly expands as the project progresses. For clients with multiple projects running simultaneously, we provide consolidated programme and budget reporting across the portfolio.
The gap between what a contractor agrees to deliver and what actually gets built is where most project problems originate. Without consistent, independent oversight on site, variations get agreed informally, quality issues go unaddressed, and the client’s interests drift progressively further from the contractor’s.
PM+ acts as your independent representative throughout the construction phase: attending site regularly, monitoring progress against programme, reviewing quality against specification, and managing the flow of information between all parties. We maintain detailed site records at every visit, creating an audit trail that protects your position if disputes arise later.
We also manage the contractor relationship with the balance of firmness and pragmatism that complex building projects require. Contractors need to be held to account, but a project manager who creates unnecessary conflict slows the programme and increases cost. Our approach is to be clear about expectations, consistent in monitoring performance, and decisive when issues need to be escalated.
The regulatory environment for building projects is increasingly demanding. The consequences of non-compliance have never been more significant. From CDM 2015 and building regulations through to housing-specific obligations under the Decent Homes Standard and Awaab’s Law, the compliance requirements that apply to any given project depend on its scope, the property type, and who occupies it.
PM+ manages compliance proactively throughout the project lifecycle, as a continuous thread running through every decision from specification to practical completion. This includes health and safety oversight, contractor competency checks, statutory approvals, and the maintenance of comprehensive documentation at every stage.
Our audit-ready reporting means that if your organisation faces scrutiny from a regulator, a housing ombudsman, or a legal team, you have a complete and coherent record of how every decision was made and every risk was managed. In an environment where accountability is increasing and the cost of getting it wrong is rising, that documentation is as valuable as the physical works themselves.
A project isn’t finished when the contractor leaves site. It’s finished when every defect has been identified and remedied, all statutory documentation has been received, compliance records are complete, and the asset management team has everything they need to maintain the building going forward.
PM+ manages the handover process with the same rigour we apply to the rest of the project, carrying out thorough defect inspections, managing the snagging process to ensure contractors return to address outstanding items, and compiling a complete handover pack that includes all warranties, certificates, as-built drawings, and compliance documentation.
For housing providers and landlords, we also provide post-completion performance summaries that capture the key outcomes of the project against the original programme, budget, and specification, giving your governance and asset management teams a clear record of what was delivered, what it cost, and what the building’s condition is at handover. This closes the loop between project delivery and long-term asset management, and gives you the documented evidence of due diligence that increasingly demanding regulatory environments require.
Our project managers combine technical building expertise with sector-specific housing knowledge.
Alongside our Drone Surveys, Disrepair Surveys and condition assessments, we provide a fully integrated approach, from diagnosis to project delivery.
Effective housing project management goes beyond construction oversight.
At PM+, we recognise that every housing project affects real people. Our structured, risk-aware approach ensures projects are delivered with professionalism, care and precision.
We do this with:
Disrepair surveys assess the condition of a property where defects, deterioration or complaints have been raised, providing documented evidence to support decision-making, complaint handling and remediation planning.
Drone Surveys offer a modern approach to assessing hard-to-reach areas, such as roofs, and generating high-quality data for a range of applications, including roof condition reports, 3D mapping, and thermal imaging.
Damp & mould surveys help landlords understand whether issues are caused by condensation, building defects or environmental factors, and support compliance with UK housing standards such as Awaab’s Law.
Housing project management involves overseeing building, refurbishment or remediation works within residential portfolios for housing associations and local authorities. It includes planning, budgeting, contractor coordination, compliance monitoring and resident communication to ensure projects are delivered safely, on time and within budget.
Unlike general construction management, housing project management must also account for regulatory compliance, tenant wellbeing and reputational risk.
Yes. PM+ specialises in supporting housing associations, ALMOs, local authorities and private residential landlords across the UK.
Our experience in damp & mould remediation, housing disrepair claims, scoping surveys and compliance-led works means we understand the legal and operational pressures housing providers face.
Absolutely. We frequently manage building projects arising from:
Damp & mould investigations
Housing disrepair claims
Structural defect identification
Planned maintenance findings
Because our team also delivers technical surveys and reporting, we can take projects from diagnosis through to full remediation and compliant handover.
We implement structured compliance monitoring throughout the project lifecycle, including:
Clear specification and scope documentation
Health & safety oversight
Contractor performance monitoring
Audit-ready reporting and documentation
Alignment with housing standards and statutory obligations
Our approach is designed to minimise legal exposure and protect your organisation’s reputation.
PM+ manages a wide range of residential and social housing projects, including:
Major refurbishment programmes
Structural and envelope repairs
Damp & mould remediation works
Retrofit and energy efficiency upgrades
Planned maintenance schemes
Disrepair rectification projects
We tailor our project management framework to the scale and complexity of your housing portfolio.
If you’re planning refurbishment works, responding to disrepair claims, or delivering a planned maintenance programme, our team can provide strategic project management support tailored to your portfolio.
info@wearepmplus.com
+44 20 4614 4700
Northern England Office
Suite 6, The Exchange 1856, Howard Street, North Shields, NE30 1SE
Southern England Office
128 City Road, London, EC1V 2NX
